Frequently Asked Questions

When are worship services?
From September through May, we offer identical worship services each Sunday at 9:00 and 11:00 a.m. to praise the triune God and be the Church. Christian Education for all ages occurs between worship services starting at 10:15 a.m.  Childcare is available all morning long.

During the summer months, we offer a single 9:30 a.m. worship service each Sunday with coffee and lemonade fellowship at 10:45 a.m. Childcare is available.

What do Presbyterians believe?
Find out here.

How do I get to/around Crossroads?
We are located at 6031 W Chapel Hill Rd, Mequon, WI  53097; phone 262-242-1670
Campus Map

Where do I park?
For ease in parking, plan to arrive about 10 minutes before the worship service begins. Our main parking lot flows from the entrance to the first floor Sanctuary. A secondary parking lot flows from the Great Room that is on the second level. Quite often the spots on the second level go unused because people don’t realize there is parking up there!

Where do I go first?
If this is your first visit, head to the Sanctuary. Greeters stand just inside the main doors and can assist you with any questions you might have. If you have children with you, bring them with you into the Sanctuary. Childcare is available for birth to age 5. Children aged 5-7 will have the opportunity to go to “Children’s Worship” after the children’s sermon that is usually within the first 15 minutes of the worship service. Ushers stand inside the Sanctuary to hand you a worship bulletin.

How should I dress for church?
Dress however you feel comfortable! You will see a variety of styles, from jeans to dresses to suits to shorts.

How long are services?
Worship services run about 60 minutes.

What will my kids do during worship?
Childcare is available from birth to 3. Older children start out worshipping with their church family.  Children aged 4-grade 1 are invited to attend “Children’s Worship” after the children’s sermon. The children’s sermon is usually within the first 15 minutes of the worship service. If you prefer, your children are welcome to stay and worship with you throughout the worship service. Kids in middle school and high school sit either with their families or with their peers during worship services.

How will I know how to follow the service?
The ushers will hand you a worship bulletin that is a guide to both services as well as information about what’s happening at Crossroads. Additionally, the pastors and worship leaders will provide clear verbal instructions regarding when to stand; sit; sing; etc. Projection screens are used throughout worship.

What kinds of music will I hear?
Crossroads enjoys a wide range of musical styles led by extremely talented musicians. It is sometimes more contemporary including piano, guitars, drums, and a praise team or more traditional including piano, organ, and a choir.

What kinds of sermons will I hear?
Sermons are scriptural, Christ-focused, and practical for everyday living. Listen to our sermons here.

What version of the Bible is used?
We generally use the NRSV – our pew racks have NRSV Bibles available for your use if you don’t bring your own. The Scriptures are also projected on our large screens that hang in front of the sanctuary.

How many people attend worship?
The Sanctuary seats about 650 and most Sundays we average 350.

When and how is Communion celebrated?
We celebrate Communion on the first Sunday of each month during both worship services. All baptized believers are welcome to partake in Communion.

 What kind of disability assistance is available?
Parking spots for those with disabilities are located in both upper and lower parking lots. Crossroads has an elevator that is located near the church offices. If you use a walker or crutches, the entry from the upper parking lot is more level and easier to navigate. Assisted listening devices are available for use in the Sanctuary.

What happens after services?
You are invited to gather in the narthex and/or near the Christian Life Center with a cup of coffee and get to know the church family. If you’re new to Crossroads, please stop by the Welcome Center near the main entrance for additional ways to connect.

Can I meet with Pastors and/or staff?
Absolutely! Our pastors and many of staff members can be found in the narthex and/or near the Christian Life Center between worship services. Please introduce yourself. If you’d like more time with pastors and/or staff, feel free to contact us in the office during the week.

Are there classes for adults?
Yes! Classes for adults and students occur between worship services starting at 10:15 a.m.  Childcare is offered throughout the morning.

How can I get connected?
Start by signing the welcome card during worship and saying hello to those seated near you. After worship stop by the Welcome Center in the narthex. Have a cup of coffee in the Gathering Area with our church family. Try a Sunday adult education class or participate in any of our ministry programs during the week. Join a small group – one of the best ways to get to know God and others.

Do I have to become a member to get involved?
No, membership is not required to attend worship services or participate in our ministry programs. If you find Crossroads to be a good church home, you may decide to participate in our membership process offered three times a year.